Last Updated: August 25, 2026
Thank you for using YORRU SOFTWARES.
This policy explains how refunds and cancellations may apply to our products and services.
1. Digital Products
Because software and digital products may be delivered electronically, eligibility for refunds may depend on the specific product, license and applicable law.
Where a product has a specific refund policy, that policy will be displayed before purchase and will take precedence over this general policy where applicable.
2. Subscriptions
If a product is offered as a subscription, you may cancel future renewals according to the cancellation method provided for that service.
Cancellation generally prevents future billing but does not automatically create a refund for a period that has already been used, except where required by applicable law or specifically stated otherwise.
3. Custom Software Projects
For custom development projects, refund and cancellation terms will be specified in the applicable proposal, agreement or statement of work.
Payments for completed work, non-refundable third-party costs, or work already delivered may not be refundable where permitted by the applicable agreement and law.
4. Duplicate Payments
If you believe you have accidentally paid twice for the same product or service, contact us with the transaction details.
We will investigate and, where appropriate, arrange a correction or refund.
5. Unauthorized Transactions
If you believe a transaction was made without your authorization, contact us as soon as possible.
We may request transaction details necessary to investigate the matter.
6. How to Request a Refund
Send your request to:
SUPPORT@YORRU.SOFTWARE
Include:
- Name
- Email used during purchase
- Product/service purchased
- Transaction reference
- Date of purchase
- Reason for request
7. Processing
Approved refunds will be processed using the appropriate payment method or another reasonable method where necessary.
The time for funds to appear in your account may depend on the payment provider.
8. Changes
We may update this policy from time to time.